This Privacy Policy ("Policy") sets out how c444 ("we," "us," "our," or "the Platform") collects, uses, stores, and protects the personal information of registered Players and visitors to c444.lol. c444 is committed to handling the personal data of Pakistani players with transparency, security, and respect. By using c444, you acknowledge that you have read and understood this Policy.
Our Privacy Commitments
These cards summarise c444's core privacy commitments to every Pakistani player on the platform. They sit alongside — but do not replace — the full legal Policy text below, which all registered users must read.
c444 collects only the personal information that is genuinely necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not gather data for its own sake — each category of data collected has a specific, documented purpose that is described in this Policy.
All personal data held by c444 is protected with 256-bit SSL encryption in transit and industry-standard encryption at rest. Access to player data within c444's systems is restricted on a strict need-to-know basis. Security audits are conducted on a regular schedule by independent assessors.
c444 does not sell, rent, or trade your personal information to any third party for commercial purposes. Data sharing is limited to the narrow categories of partners and regulators described in Section 5 of this Policy — payment processors, game providers, and regulatory authorities — all bound by strict confidentiality obligations.
This Policy clearly explains every way in which c444 uses your personal data, including processing for gaming operations, fraud prevention, responsible gaming monitoring, and direct communications. There are no undisclosed secondary uses of your data. If c444's data practices change materially, you will be notified before those changes take effect.
Pakistani players registered with c444 hold meaningful rights over their personal data — including rights to access, correct, delete, and restrict processing. c444 provides practical mechanisms to exercise these rights and commits to responding to all data subject requests within the timeframes specified in this Policy.
c444 retains personal data for defined periods based on regulatory requirements and operational necessity — not indefinitely. When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised. Retention schedules for different data categories are summarised in Section 8 of this Policy.
⚠ PLEASE READ CAREFULLY: This Privacy Policy applies to all users of the c444 platform, including registered Players and site visitors. By registering a c444 account or accessing any part of the platform, you confirm that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. All c444 gaming services are strictly for adults aged 21 and above.
c444 is an online casino and sports betting platform operating at c444.lol, designed and built exclusively for Pakistani players. c444 operates under an international gaming licence and is committed to maintaining data protection standards consistent with globally recognised privacy frameworks.
For the purposes of this Privacy Policy, c444 acts as the data controller in respect of the personal information collected from Players and visitors during their use of the platform. References to "c444," "we," "us," or "our" throughout this Policy refer to the c444 platform and its operating entity.
All queries relating to this Privacy Policy, including data subject rights requests, should be directed to our dedicated support channel at [email protected], available 24 hours a day, 7 days a week in both English and Urdu.
2.1 This Policy applies to all personal data collected by c444 in connection with the operation of the c444 platform, including data obtained through the c444.lol website, any associated mobile-optimised interfaces, customer support communications, payment processing, and promotional activities.
2.2 This Policy applies to all c444 Players — registered account holders — and to unregistered visitors who interact with publicly accessible areas of the c444.lol website.
2.3 This Policy does not apply to third-party websites, applications, or services that may be linked from the c444 platform. c444 is not responsible for the privacy practices of any third party, and Players are encouraged to review the privacy policies of any external services they access.
2.4 This Policy must be read in conjunction with c444's Terms and Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms and Conditions regarding data privacy matters, this Policy shall prevail.
When you create a c444 account, we collect the following information which you provide directly:
To comply with anti-money laundering (AML) obligations and c444's Know Your Customer (KYC) requirements, c444 may collect:
c444 records all financial transactions conducted through your account, including:
c444 records your gaming activity on the platform for operational, regulatory, and responsible gaming purposes, including:
When you access c444, our systems automatically collect certain technical information, including:
When you contact c444 support — whether in English or Urdu — we retain records of those communications including chat logs, support ticket content, and any documents shared during the interaction, for quality assurance and dispute resolution purposes.
c444 uses the personal data it collects for the following specific purposes, each of which has an identified lawful basis:
The primary use of your registration data is to create, maintain, and operate your c444 account — enabling you to log in, deposit funds via JazzCash or EasyPaisa, place bets on cricket matches and PSL fixtures, play casino games, and withdraw winnings. This processing is necessary for the performance of the contractual relationship between you and c444.
c444 processes identity documentation to verify that all Players are aged 21 or above — a non-negotiable requirement under our operating licence and responsible gaming obligations. We also use identity data to prevent impersonation and to match withdrawal requests to verified account holders.
Transaction data is processed to facilitate deposits, execute withdrawals to your nominated PKR payment method, apply promotional credits, and maintain an accurate wallet balance. This data is also used to investigate and resolve payment disputes.
c444 analyses transaction patterns, gaming behaviour, and device data to detect and prevent fraud, money laundering, and other financial crimes. This analysis is required by our gaming licence conditions and is carried out in the legitimate interests of both c444 and the broader Pakistani player community.
c444's responsible gaming systems use gaming activity data — including session length, deposit frequency, and betting pattern changes — to identify indicators of potentially problematic gambling behaviour. Where such indicators are detected, c444 may proactively reach out to the Player, apply account-level restrictions, or take other protective measures as described in our Responsible Gaming Policy.
Aggregated and anonymised data about how Pakistani players navigate and use the c444 platform is used internally to improve game selection, website performance, mobile experience, and the overall quality of service. This analysis does not identify individual Players.
Communications data from support interactions is used to provide assistance, resolve disputes, and train c444's support team. Support records are retained to provide context for ongoing player relationships and to ensure consistent service quality across English and Urdu support channels.
c444 does not sell, rent, or commercially share your personal data with any third party. Data sharing is limited to the following categories of recipient, each of whom is bound by contractual confidentiality obligations:
| Recipient Category | Purpose of Sharing | Data Shared |
|---|---|---|
| Payment Processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) |
Processing deposits and withdrawals in PKR | Transaction amounts, account identifiers, mobile number |
| Game Software Providers (Pragmatic Play, PG Soft and others) |
Delivering certified game software and RNG results | Player session ID, bet amounts, game results (no CNIC data) |
| Identity Verification Services | KYC document verification and age confirmation | Name, date of birth, CNIC copy, address documents |
| Fraud Prevention Partners | Detecting fraudulent accounts and AML screening | Device data, IP address, transaction patterns |
| Gaming Regulatory Authorities | Licence compliance reporting and investigations | As required by regulatory obligation |
| Law Enforcement Agencies | Response to lawful legal orders or warrants | As required by applicable law, following legal review |
c444 will never share your personal data with advertising networks, data brokers, social media platforms, or any commercial entity for marketing purposes. Your data is used to provide you with the c444 service — nothing more.
6.1 c444 uses cookies and similar browser-based tracking technologies to operate and improve the platform experience for Pakistani players. A cookie is a small data file stored on your device when you visit a website.
6.2 c444 does not use third-party advertising cookies or permit external advertising networks to place cookies on the c444 platform. No behavioural advertising profiles are built from c444 cookies.
6.3 Most browsers allow you to control or delete cookies through their settings. Please note that disabling essential cookies will impair the functionality of the c444 platform and may prevent you from logging in, placing bets, or processing transactions.
7.1 c444 implements a multi-layered security architecture to protect the personal data of Pakistani players from unauthorised access, loss, alteration, or disclosure.
7.2 The following technical and organisational security measures are maintained by c444:
7.3 Notwithstanding these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Players are responsible for keeping their own login credentials confidential and for signing out of c444 on shared devices. If you suspect that your account has been accessed without authorisation, please contact c444 support immediately.
7.4 In the event of a data security incident that affects your personal data in a material way, c444 will notify affected Players via their registered mobile number or contact details within the timeframe required by applicable law and our regulatory obligations.
c444 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to legal and regulatory minimum retention requirements.
The following retention schedule applies to the main categories of data held by c444:
Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identified individual.
c444 recognises the following rights of Players in respect of their personal data. To exercise any of these rights, contact c444 support at [email protected], clearly stating the right you wish to exercise and the data concerned. c444 will respond within thirty (30) calendar days of a verified rights request.
You have the right to request a copy of the personal data that c444 holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared. c444 will provide this information in a structured, readable format.
If any personal data held by c444 about you is inaccurate or incomplete, you have the right to request correction. You may also update some information directly through your c444 account settings — for example, updating your mobile number or preferred language.
Subject to applicable legal and regulatory retention obligations, you may request deletion of your personal data. c444 will fulfil erasure requests where there is no overriding legal basis for continued retention. Note that AML and gaming regulatory obligations require c444 to retain certain records for defined periods regardless of erasure requests.
You may request that c444 limits the processing of your personal data while you contest its accuracy or while a complaint is being investigated. During a restriction period, c444 will continue to store your data but will limit active processing.
Where technically feasible and legally permissible, you may request a copy of your personal data in a commonly used, machine-readable format. This right applies to data that you provided directly to c444 and that was processed on the basis of your consent or a contractual relationship.
Where c444 processes your personal data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent does not affect processing carried out on other legal bases.
🔞 STRICT 21+ AGE REQUIREMENT: c444 gaming services are strictly for adults aged 21 and above. c444 does not knowingly collect or process personal data from individuals under 21 years of age. Any account found to have been registered by a person under 21 will be immediately closed and all data associated with that account will be deleted, except where retention is required for AML compliance purposes.
10.1 c444 requires all Players to confirm their age during registration and to provide documentary age verification when requested. These measures are implemented specifically to prevent minors from accessing gambling services on the c444 platform.
10.2 If c444 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has created a c444 account, please contact support at [email protected] immediately.
10.3 Adult account holders who are parents or guardians of minors are responsible for ensuring that minor children do not access c444 through the adult's account or device. c444 recommends the use of parental control software on shared household devices.
11.1 c444 may send you promotional communications — including information about new games, PSL betting promotions, deposit bonus offers, and platform updates — via the mobile number or contact details registered to your account, where you have consented to receive such communications during registration or subsequently through account settings.
11.2 You may opt out of c444 marketing communications at any time by contacting c444 support at [email protected] or by updating your communication preferences within your c444 account settings. Opt-out requests are processed within seven (7) days.
11.3 Opting out of marketing communications does not affect your receipt of transactional or service messages — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming notices — which are sent as a necessary part of operating your c444 account.
11.4 c444 will never send marketing communications to Players who have requested self-exclusion from the platform or who have been placed on a voluntary exclusion list under the Responsible Gaming Policy. This applies regardless of the Player's stated marketing consent.
12.1 c444 is a platform serving Pakistani players and processes the majority of data within or in connection with operations relevant to the Pakistani market. However, some third-party service providers used by c444 — including game software providers and cloud infrastructure partners — may process data in locations outside Pakistan.
12.2 Where personal data is transferred to third parties outside Pakistan for processing, c444 ensures that appropriate contractual protections are in place — including standard data protection clauses — requiring the receiving party to protect your personal data to a standard equivalent to that described in this Policy.
12.3 By registering a c444 account, you acknowledge that your data may be processed in other countries as part of the service delivery described in this Policy, and you consent to such transfers as necessary for the operation of the c444 platform.
13.1 c444 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect how c444 handles your personal data — will be communicated to all registered Players via their registered mobile number or contact details at least seven (7) days before the changes take effect.
13.2 The effective date of the current Policy version is displayed prominently in the Hero section of this page. The version number is also indicated in the Table of Contents sidebar. Players are encouraged to review this Policy periodically.
13.3 Continued use of the c444 platform following the effective date of any Policy amendment constitutes your acceptance of the updated Policy. If you do not accept a material amendment, you should cease using c444 and contact support to close your account before the amendment takes effect.
All privacy-related queries, data subject rights requests, and concerns regarding this Privacy Policy should be directed to c444's dedicated support team:
c444 Data & Privacy Support
Email: [email protected]
Languages: English and Urdu
Availability: 24 hours a day, 7 days a week
Please include your registered mobile number and your account username in all formal privacy correspondence. Data subject rights requests will be acknowledged within 5 business days and completed within 30 calendar days of identity verification. For responsible gaming queries, visit our Responsible Gaming page. 🔞 21+ only.
Player Data Rights
Every registered c444 player in Pakistan has meaningful, exercisable rights over their personal data. These are not theoretical entitlements — c444 has a dedicated support channel staffed 24/7 in English and Urdu to process data rights requests from Pakistani players.
To exercise any of the rights listed here, contact c444 at [email protected]. Include your registered mobile number and username. c444 will acknowledge your request within 5 working days and complete it within 30 calendar days, following identity verification.
Request a full copy of the personal data c444 holds about you — what categories are held, why they are held, who they have been shared with, and how long they will be retained. Delivered in a structured, readable format.
Request correction of any inaccurate or incomplete personal data held about you. Some data — such as preferred language and mobile number — can be updated directly in your account settings without contacting support.
Request deletion of your personal data where there is no overriding legal basis for continued retention. AML obligations and gaming regulations require certain records to be retained for defined periods even following account closure and erasure requests.
Ask c444 to limit the active processing of your data while accuracy is contested or a complaint is under investigation. During restriction, your data remains stored but is not actively processed for gaming or marketing purposes.
Receive a copy of personal data you provided directly to c444 in a machine-readable format (where technically feasible), enabling you to transfer it to another service provider if you choose.
Withdraw consent to marketing communications or other consent-based processing at any time, without affecting the lawfulness of processing that occurred before withdrawal. Operational messages (security, transactions) will continue as they are not consent-based.
Your privacy is protected under this Policy from the moment you register with c444. PSL cricket betting, live casino, and 500+ slots — all in PKR, all with enterprise-grade data security, all backed by Urdu support 24/7. Strictly 21+ only. Gamble responsibly.
🔞 All gaming on c444 is strictly for adults aged 21 and above. Gambling can be addictive — please use responsible gaming tools available in your account settings. Play responsibly.